From Management Controller to a Business Partners
Promoting advisory role with operational staff
This course helps management controllers evolve from a control-focused role to a strategic business partner. Participants will learn how to provide insights that drive decision-making, communicate effectively with leaders, and create value beyond financial reporting. By the end, they will be equipped to act as trusted advisors contributing directly to business performance and growth.
Learning Objectives
Identify the appropriate stance to promote the function within the organization
Strengthen professional skills
Enhance relational ease within the role of controller
Training Program
Identifying the Appropriate Stance to Promote the Function within the Organization
Defining the mission of a controller
The missions and challenges of the controller function
Evolution of IT tools and the role of the controller
Positioning the controller based on the organization type: hierarchical, matrix, agile
Role-play: Presenting the controller profession
Experience sharing: Exchanging perceptions of the controller service by operational staff
Defining Required Qualities and Skills
Balancing between being seen as a "DG's pet" and an "eye of Moscow"
Necessary qualities and skills
Self-assessment: Conducting a self-assessment of controller skills
Strengthening Professional Skills
Applying suitable methods to manage stress
Stress definition and causes
Stress management
Resistance to change
Self-assessment: Identifying strengths and areas for improvement to manage stress
Implementing an action plan to focus on priorities
Time management
Organizational principles
Managing priorities
Self-assessment: Conducting a time management self-assessment and analyzing priorities
Developing Relational Ease within the Role of Controller
Describing the stakes of communication
Principles of interpersonal communication
Factors favoring and hindering communication
Role-play: Identifying the other's motivations
Arguing and convincing
Understanding the other's motivations
Assertiveness without aggressiveness
How to argue and convince
Role-play: Preparing arguments and addressing identified objections
Facilitating a meeting
Preparation
Enhancing the impact of PowerPoint presentations
Capturing the audience's attention
Role-play: Preparing a dashboard presentation meeting for reluctant operational directors
Transfer
Your training journey continues in your participant space. Log in to access resources, self-assess your skills acquired during your training, and facilitate the implementation of your commitments in your professional context.
Key Points
Dedicated training for controllers to exchange with peers on the function
Situational simulations in the form of role-plays to develop relational ease
Who Should Attend This Training
Controllers
Prerequisities
Mastery of management tools
Teaching Methods
Structured training program focusing on skill transfer
Acquisition of operational skills through practice and experimentation
Collaborative learning during synchronous moments
Multi-stage learning journey to facilitate engagement, learning, and transfer
Training fostering participant engagement for better assimilation of teachings
Satisfaction and Evaluation
Competence evaluation will be conducted throughout the training by the participant themselves (self-assessment) and/or the trainer according to the training modalities.
Evaluation of the training course online in your participant space:
Immediately after the training to measure your satisfaction and perception of the evolution of your skills compared to the training objectives. With your agreement, your overall rating and comments will be published on our website through Verified Reviews, a NF Service Certified solution.
60 days after the training to validate the transfer of your acquired skills in the workplace
Attendance monitoring and issuance of an individual training certificate or completion certificate.
LONDON
128 City Road, EC1V 2NX London
PARIS
38 Rue Boulard, 75014, Paris