Digital Transformation in Banking
Category : Digitalization in finance, Banking
Duration: 5 days
Digital transformation is reshaping the banking industry, driving innovation, efficiency, and improved customer experiences. This program provides participants with the knowledge to navigate the digital revolution in banking, from leveraging fintech and digital banking platforms to implementing AI, blockchain, and data analytics. Participants will learn how to adapt their institutions to digital trends and enhance operational and customer-facing processes.
Learning Objectives
Understand digital transformation trends in the banking industry
Leverage fintech, AI, and blockchain for banking innovation
Implement digital banking platforms and enhance customer experiences
Develop strategies to navigate the challenges of digital transformation
Training Program
Introduction to Digital Transformation in Banking
Key drivers of digital transformation in banking
The role of fintech, big data, and AI in banking innovation
Quiz: Identify trends and technologies driving digital banking
Leveraging Fintech and Digital Banking Platforms
Overview of digital banking platforms and open banking
Integrating fintech solutions into banking operations
Practical case: Implement a digital banking platform for a retail bank
Artificial Intelligence and Data Analytics in Banking
AI and machine learning applications in risk management, fraud detection, and customer service
Using data analytics for personalized banking solutions
Practical case: Develop an AI-based solution to enhance customer service
Blockchain and Distributed Ledger Technology (DLT)
Understanding blockchain and its applications in banking
Implementing blockchain for payments, settlements, and smart contracts
Practical case: Propose a blockchain-based solution for cross-border payments
Managing the Digital Transformation Journey
Challenges in digital transformation: cybersecurity, regulation, and culture change
Digital leadership and strategies for successful implementation
Practical case: Design a digital transformation roadmap for a bank
Key Points
Numerous practical examples illustrating the different studied concepts
Practical cases to draw parallels with the concepts learned
Who Should Attend This Training
Bank executives and managers
IT and digital banking professionals
Fintech specialists
Operations and customer service managers
Prerequisities
Basic understanding of banking operations and digital technologies
Teaching Methods
Training structured around skill transfer
Acquisition of operational skills through practice and experimentation
Collaborative learning during synchronous sessions
Multi-stage learning path to allow engagement, learning, and transfer
Training promoting participant engagement for better anchoring of lessons
Satisfaction and Evaluation
Skill evaluation will be conducted throughout the training by the participant (self-evaluation) and/or the trainer according to the training methods.
Online training evaluation on your participant space:
Immediate evaluation at the end of the training to measure your satisfaction and perception of skill improvement against training objectives. With your agreement, your overall rating and comments will be published on our site via Verified Reviews.
Post-training evaluation 40 days later to validate the transfer of your acquired skills in the workplace
Attendance tracking and issuance of an individual training certificate or a certificate of completion
LONDON
128 City Road, EC1V 2NX London
PARIS
38 Rue Boulard, 75014, Paris